When subscription revenue fails to provide a good roi, this is the inevitable fate for most llm’s. They’ll pretend to help you find what “you would have chosen,” but your shopping activities will be treated as a commodity to be sold to the highest bidder.
I think the ability to search and filter will start to be restricted as well. At this juncture people are still under the illusion AI will be an annoying bolt-on to their experience; it won’t be. The “dead internet” will not just be searches that don’t show what is truly available on google; websites themselves, rather than offering robust tools to find and understand and review products will begin to force you to use their AI funnel, which as you said will just be a paid delivery funnel for 1 final product. Many won’t notice the change, but there will come a day.
To your point, a number of large companies have scrubbed any direct support contact info from their pages and force you to go through their chatbots to attempt to get connected to someone who can actually do something. The destruction of traditional communications to force people through customer disservice machines is already happening.
When subscription revenue fails to provide a good roi, this is the inevitable fate for most llm’s. They’ll pretend to help you find what “you would have chosen,” but your shopping activities will be treated as a commodity to be sold to the highest bidder.
I think the ability to search and filter will start to be restricted as well. At this juncture people are still under the illusion AI will be an annoying bolt-on to their experience; it won’t be. The “dead internet” will not just be searches that don’t show what is truly available on google; websites themselves, rather than offering robust tools to find and understand and review products will begin to force you to use their AI funnel, which as you said will just be a paid delivery funnel for 1 final product. Many won’t notice the change, but there will come a day.
To your point, a number of large companies have scrubbed any direct support contact info from their pages and force you to go through their chatbots to attempt to get connected to someone who can actually do something. The destruction of traditional communications to force people through customer disservice machines is already happening.