My partner got a chicken salad from a local co-op we love, but into a chicken piece, and it was pink and shiny on the inside. They brought it back and showed a clerk who was MORTIFIED. My partner wasn’t mad or anything, just a little worried about getting sick (which didn’t happen, thankfully!) and the co-op immediately took all of their chicken salad packs and threw them away. We didn’t even ask for a refund but we got a refund anyway.
Oh absolutely! We’ve since moved away and occasionally we make the trek back over there, because that place is awesome. I miss being able to get their hot bar all the time. Their tofu pad Thai is siiiiiiick
I bought chicken salad, ate some, and realized that there was no chicken in it and returned it.
“Your chicken salad is just ‘salad’.”
They apologized and refunded it.
My partner got a chicken salad from a local co-op we love, but into a chicken piece, and it was pink and shiny on the inside. They brought it back and showed a clerk who was MORTIFIED. My partner wasn’t mad or anything, just a little worried about getting sick (which didn’t happen, thankfully!) and the co-op immediately took all of their chicken salad packs and threw them away. We didn’t even ask for a refund but we got a refund anyway.
Sounds like they know how to keep customers. Seeing that would make me trust them a lot more
Or avoid lawsuits.
Oh absolutely! We’ve since moved away and occasionally we make the trek back over there, because that place is awesome. I miss being able to get their hot bar all the time. Their tofu pad Thai is siiiiiiick