Result presentation (first 25 mins) and discussion of an accessibility study that Thunderbird ran. They explain various accessibility technologies (like screen readers, eye tracking etc.) and problems they encountered in their design when users relied on these technologies.

Nothing really groundbreaking in here, but still good for challenging one’s assumptions.

  • Kissaki@programming.dev
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    6 days ago

    At the end, pointing to their Bugzilla issue tracker

    I’ve always found Bugzilla incredibly inaccessible. It’s so overloaded, so complicated, so noisy with unrelated and irrelevant things. It always baffled me how projects use it and keep using it, and especially projects like Thunderbird and Mozilla, for such a long time.

    I regularly use bug trackers, to report, comment, or work on. When I see Bugzilla, in most cases, I give up/leave right away.

    Consequently, I find it ironic that they point to Bugzilla at the end.


    That being said, I think this video is a good intro to accessibility, common issues, and study findings.


    How do you guys view Bugzilla as an issue tracker, bug tracker, and work task tracker?