

I think the big difference is that they seem to be optimizing for customer satisfaction where others are not.
My favorite example I use often is how the Steam Deck comes with a case. It’s free and there’s not even an option to not get it. They know you need one, they include it. The Switch doesn’t come with a case. They know you need one but they don’t care. You’ll buy one if you want it bad enough and that’s more revenue.
It’s just a different type of optimization.
Let me give you my perspective and the reason I turn them on.
It builds accountability. I want to be a timely replier of texts, but sometimes I fail. Even worse, sometimes I open it and forget to reply at all. This forces me to leave them unread until I’m ready to address them. I know the sender will see that I have read them, so it incentivizes me to manage my texting better.