I have a Framework (@framework) 13 laptop and I love it. HOWEVER @SecritLyfe spent a big chunk of $$ on a Framework 16 and it has been a complete disaster. Long story short, it’s been OOS since mid-June.

Finally got it back from service today and IT STILL DOESN’T WORK.

I cannot recommend them anymore. Glad mine is OK and hope it never breaks.

Buy a used eBay Dell for 1/8 the cost and just expect to replace it annually. Its a better deal.

  • James@feistycricket.orgOP
    0·
    4 months ago

    @Galle43 @framework @SecritLyfe They email me back at least. Went though about a week of “try this, try that” before insisting that they take it back for service. It disappeared into the service center for a month, then reappeared today STILL NOT FIXED.

    But my 13 is great, and they’re nice.

    • papertowels@mander.xyz
      0·
      4 months ago

      Wait what’s going on here, is my app just not rendering things right? Are you posting for them? Why is it from their pov lol