I have a Framework (@framework) 13 laptop and I love it. HOWEVER @SecritLyfe spent a big chunk of $$ on a Framework 16 and it has been a complete disaster. Long story short, it’s been OOS since mid-June.
Finally got it back from service today and IT STILL DOESN’T WORK.
I cannot recommend them anymore. Glad mine is OK and hope it never breaks.
Buy a used eBay Dell for 1/8 the cost and just expect to replace it annually. Its a better deal.
Buy a used eBay Dell
No, no I don’t think I will. I will rather buy a used framework 13.
@mack505 @framework @SecritLyfe Please dont scare me!!!.
I have a FW laptop 16 since february and I have to say that I am really happy with it. The only bad point is that the 180W charger stopped working, but after a couple of mails and photos with the support service, a new charger is on the way.@Galle43 @framework @SecritLyfe They email me back at least. Went though about a week of “try this, try that” before insisting that they take it back for service. It disappeared into the service center for a month, then reappeared today STILL NOT FIXED.
But my 13 is great, and they’re nice.
Wait what’s going on here, is my app just not rendering things right? Are you posting for them? Why is it from their pov lol
Have an actual link to the issues the guy is having? Details?
This feels… Fear mongery… without details.
Crap happens to every product, and support should take care of you in most cases.
It’s sad to hear, if true. I love my framework.
