I have a Framework (@framework) 13 laptop and I love it. HOWEVER @SecritLyfe spent a big chunk of $$ on a Framework 16 and it has been a complete disaster. Long story short, it’s been OOS since mid-June.

Finally got it back from service today and IT STILL DOESN’T WORK.

I cannot recommend them anymore. Glad mine is OK and hope it never breaks.

Buy a used eBay Dell for 1/8 the cost and just expect to replace it annually. Its a better deal.

  • Galle43@mastodon.gal
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    4 months ago

    @mack505 @framework @SecritLyfe Please dont scare me!!!.
    I have a FW laptop 16 since february and I have to say that I am really happy with it. The only bad point is that the 180W charger stopped working, but after a couple of mails and photos with the support service, a new charger is on the way.

    • James@feistycricket.orgOP
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      4 months ago

      @Galle43 @framework @SecritLyfe They email me back at least. Went though about a week of “try this, try that” before insisting that they take it back for service. It disappeared into the service center for a month, then reappeared today STILL NOT FIXED.

      But my 13 is great, and they’re nice.

      • papertowels@mander.xyz
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        4 months ago

        Wait what’s going on here, is my app just not rendering things right? Are you posting for them? Why is it from their pov lol