I am not a techy person. But I started using Linux in around 2007ish (might have been a little earlier). First started because of philosophical issues with open source mentality.
I bled for that philosophy, let me tell you. Nothing worked out of the box, my only friend who used Linux was an online friend, and his tech support could only help me if we happened to be online at the same time. He helped a lot, but dozens and dozens of guides later I managed to get it mostly working. Google.com/Linux used to be a thing, and it was quite helpful. After a few reversions back to Windows in the early days I got a terrible little netbook, and Wubi became a thing. It allowed you to install windows from within windows, without having to have a live CD. It worked great, but it was right back to all the same touchpad, wifi, monitor, et cetera issues. But this time I could go back to Windows and research my issue, print off the guides, and use them to troubleshoot. So much easier than asking my neighbor to use their computer, or trying to read and follow the guides from my blackberry lmao
Now? I haven’t a had a single issue like that when installing a distro in 10+ years. Shit just works now. Granted, I stick to mainstream distros, or forks of mainstream distros. Craziest thing I’ve tried recently was Bazzite, which is basically just silver blue. I liked being on Bazzite and silver blue, but I ended up going back to regular old fedora workstation, because relying solely on flatpaks is limiting, and I (remember, not a techy person) don’t understand rpm ostree lol
If it weren’t for Ubuntu, I’d wager half or more Linux users wouldn’t be Linux users. I have no hard data to back this up and I’m willing to be told I’m wrong. But most of the stories I hear are “started on Ubuntu back when they were mailing out free CDs” and “tried a few other things, gave up until I found Ubuntu”
It’s barrier to entry was so long for Windows users, and it allowed people the time and space to get comfortable with being on something not-windows, and sure, eventually a big chunk moved on, but it got them to this side of the fence, and that’s admirable. Wubi (a dual boot installer you could run from within windows without a CD a thumb drive) is what really got me on Linux, and eventually I stopped dualbooting altogether.